Aerti's Customer Visits in Southeast Asia

Getting Closer to the Market, Moving Forward Together
--- Aerti's Customer Visits in Southeast Asia

To better listen to our customers and understand the market, the Export Manager and a top salesperson from Shenyang Aerti recently went on a successful and in-depth visit to Southeast Asia. They mainly visited Thailand and Malaysia, hoping to strengthen our existing partnerships, solve practical problems, and explore new market opportunities through face-to-face communication.

The team's first stop was vibrant Thailand. Their visit coincided with an important local medical equipment exhibition, which they actively participated in. At the event, they gained insights into the latest trends and competitive landscape of the Thai medical market and connected with numerous industry peers.

After the exhibition, the two colleagues specifically visited our long-term partner in Thailand. It was a deep and practical meeting. Both sides reviewed current合作 projects in detail. The Export Manager and sales representative carefully listened to the customer's feedback on the performance and market reception of various Aerti oxygen concentrator models. The customer specifically mentioned that Aerti's oxygen concentrator units are well-regarded by local users for their reliable performance and durability. They provided detailed on-the-spot answers and professional advice to the customer's specific questions about product features and marketing strategies. The main goal of this visit was not just to offer support, but to help the customer better explore the market in Thailand. We firmly believe that through such in-depth communication, we can help our partners improve their local sales and service network, allowing more families in need to use our high-quality oxygen concentrator.

After the successful visit in Thailand, the team, energized by their experience, moved on to the promising market of Malaysia. In this new environment, their key task was to gain a deep understanding of the actual needs and unique challenges faced by both new and existing customers.
During meetings, both sides held in-depth discussions on local market entry policies, user habits, and distribution channel characteristics. Based on their frontline sales experience, the customers provided many valuable suggestions for our product line.

Through this visit, we clearly saw that successful oxygen concentrator sales must be closely tailored to the unique characteristics of the local market. The Aerti team carefully documented every customer need and suggestion. This first-hand information is crucial for our company to future optimize product design and market strategies. We clearly assured the customers that we would relay these valuable needs to our R&D and product departments, committed to developing oxygen concentrator products that better suit the Southeast Asian market.

This customer visit to Southeast Asia was a complete success.
For our customers, they gained a more comprehensive and deeper understanding of the technical advantages and service philosophy of Aerti's oxygen concentrator, resolved specific doubts encountered in their sales and promotion efforts, and felt more confident about their next steps in market expansion.
For Aerti, we collected precious feedback from the market front lines and experienced the unique environments of different markets firsthand. This provides an invaluable basis for us to develop more precise and effective regional market strategies. We clearly see that a successful market strategy must be built on close communication with customers and the continuous improvement of our products, like the oxygen concentrator.

We sincerely believe that starting from this visit, through our close cooperation and joint efforts with our customers, their sales performance and brand influence in the Thai and Malaysian markets will reach new heights. Aerti will continue to adhere to our "customer-first" principle, working hand-in-hand with our partners for shared success, bringing health and peace of mind to more users globally.